Philippine Airlines has selected IBS Software's cloud-based iCargo platform to replace its current cargo system.
The implementation is set to extend iCargo across the airline's domestic and international cargo operations. IBS Software says the platform will support PAL's modernisation programme with capabilities covering its full range of business functions.
For international operations, iCargo is expected to handle requirements including customs reporting, duties and taxes settlement, and regulatory compliance. IBS Software says iCargo already supports carriers with this same mix of demands, providing the flexibility, scale and capabilities to manage both.
PAL expects the transition to address key operational requirements in its cargo business, including system performance and data analytics. iCargo is intended to support faster shipment processing, greater reliability and end-to-end shipment visibility, while reducing manual intervention and enabling more efficient processes.
Jason Siy, vice president for cargo business at Philippine Airlines, described the initiative as an important step in modernising the cargo business. He said PAL needs a system that increases visibility, improves operational efficiency and supports a better customer experience as the airline grows across its domestic and international network. He described iCargo as a key enabler of PAL's long-term cargo transformation strategy and its ambition to build a stronger cargo business.